Viessmann Refrigeration Solutions first focus is on ensuring our customers and our employees’ safety in the rapidly changing COVID-19 epidemic and do our part to help prevent the spread of this illness.
Viessmann follows closely the recommendations and instructions of local authorities and World Health Organization (WHO), and we will adjust our actions accordingly when needed.
We would like to inform of our current company contingency plans as follows:
These contingency plans apply until further notice and are updated if required.
Delivering of products and services
We aim to protect and support our staff during this uncertain period and continue to deliver core products and services to our loyal customer base. No external visitors, including logistics people, are allowed to enter our production facilities unless approved by the local MD. We will continue to work together in partnership with our supply chain to secure continuous production flow and in case of disruption have soonest communication to all parties involved as a top priority.
Some governmental measures might have an impact on the transportation routines. In case of delays in deliveries or missing parts our local sales representative will keep you informed.
Postponing projects or deliveries
We will individually review the status of the projects or deliveries upon your requests. If you implement additional health and safety measures, we kindly ask you to contact our sales responsible.
This information is based on the current situation. Changes in the outbreak pattern, government measures or other matters may have a significant impact and we will take additional actions if needed.
Yours truly,
Frank Winters
CEO, Viessmann Refrigeration Solutions
Viessmann is one of the leading European manufacturers of commercial refrigeration and clean room solutions, renowned for their energy efficiency and sustainability together with ease of use and maintenance. Viessmann's refrigeration product and service portfolio includes remote and plug-in refrigeration cabinets, refrigeration systems and cold and clean room solutions as well as accessories and related services. The refrigeration products are manufactured at Viessmann factories in Germany and Finland and are represented by local sales offices in 18 countries throughout Europe, backed up by an extensive network of partner companies.