Data protection statement

We, at Viessmann Werke GmbH & Co. KG, take the protection of your personal data very seriously and strictly adhere to data protection regulations. Personal data is only collected on this website as required for technical administration purposes. The data collected will never be sold or passed on to third parties for any other reason.

The statement below provides an overview of the type of data that is collected, the reason for its collection and how the company ensures its protection. This statement applies to all websites for which Viessmann is responsible. Viessmann websites may contain links to the websites of other providers, which are not covered by this data protection statement.

Data processing on this website

Viessmann automatically collects information which your browser transmits to us and saves it in our server log files. This information consists of:

  • Browser type/version
  • Operating system used
  • Referrer URL (the site previously visited)
  • Host name of the computer accessing our site (IP address)
  • Time of the server request

Viessmann cannot use this data to identify specific individuals. This data is not combined with other data sources. The data is used only for internal statistical evaluation.

Cookies and use of analysis tools

For several functions, the websites use cookies. These are designed to make our website more user friendly, effective and secure. Cookies are small text files which are filed on your computer and saved by your browser. Most of the cookies we use are session cookies. These are deleted automatically after your visit. Cookies do not cause any damage to your computer and do not contain any viruses.

Viessmann also uses analytical tools for this purpose, e.g. Webtrends or AppSee. The data provided and used is collected and saved completely anonymously. This data may under certain circumstances also be saved outside Germany or the European Union.

You can prevent such data being transmitted via corresponding settings in your browser or app, or the executing operating system environment (iOS, Android), but this may lead to problems with retrieval or operation, or with the functionality of the offered content or service in some cases.

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google, Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer that allow us to analyse your use of the website. As a rule, the cookie-generated data regarding your use of this website will be forwarded to a Google server in the USA and stored there. However, if IP anonymisation is enabled on this website, your IP address will be truncated by Google within the member states of the European Union or other parties to the agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA, where it will be truncated. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, for compiling reports on website activity, and for providing other services regarding website activity and internet usage to the website operator. The IP address transferred by your browser as part of Google Analytics will not be merged with other Google data. You can change the appropriate settings of your browser to prevent cookies being stored. However, we must point out that doing so may mean that you can no longer use the full features of the website. Furthermore, you have the option of preventing the capture of data relating to your use of the website generated by cookies (incl. your IP address) by Google as well as their processing by Google, by downloading and installing the browser plug-in available via the following link (

You can find more detailed information on Google's Terms of Use and Privacy Policy at and at We must point out that Google Analytics has been extended to include the "anonymizeIp" function to ensure the anonymous collection of IP addresses (IP masking) on this site.

Disabling Google Analytics

You can prevent Google Analytics from collecting data by clicking on the button below. This sets an opt-out cookie which prevents the future collection of your data when visiting this website:

Use and transfer of personal data

If you have provided us with personal data, we only use this to answer your queries, to process contracts concluded with you, for technical administration and for the login in the trade partner area.

Your personal data is only passed on to third parties or otherwise transferred if this is required to process the contract (especially transferring order details to suppliers), for invoicing purposes, or if you have previously given your consent. You have the right to revoke your consent with future effect at any time.

Your personal data is deleted if you revoke your consent to its storage, if the information is no longer required in order to fulfil the purpose intended by its storage, or if its storage is impermissible for other legal reasons.


For several functions, the websites use so-called "cookies". These are designed to make our website more user friendly, effective and secure. Cookies are small text files which are filed on your computer and saved by your browser. Most of the cookies we use are "session cookies". These are deleted automatically after your visit. Cookies do not cause any damage to your computer and do not contain any viruses.

Right to information, deletion

You have the right to be informed, at any time, about any data stored concerning yourself, as well as its origin, recipients and the purpose of storage. In addition, pursuant to the requirements of legal regulations, there is a right to correct, block and delete personal data.

Data you enter during the visit of this Website / Data of participants in events

On some pages of our website you have the possibility to enter personal data and send this data to us (like in the contact formula or in the booking tool). We will only use this data to process your request. If you enter your e-mail address and telephone number as a participant of one of our events you will receive a confirmation email and an SMS 30 minutes before your time slot/your event will begin.

Further information

Your trust is important to us. We would therefore like to be accountable to you at any time regarding the handling of your personal data. If you have any questions which have not been answered by this data protection statement, or if you would like further information about any particular point, please contact us:

Viessmann Werke GmbH & Co. KG
Viessmannstraße 1
35108 Allendorf (Eder)

Telephone: +49 (0) 6452 70-0
Fax: +49 (0) 6452 70-2780

Safety information

We endeavour to make use of all technical and organisational options to store your personal data in such a way that it is not accessible to third parties. In communication via email, we cannot guarantee full data security, and therefore recommend you send confidential information by post.